Kessler Alair Insurance works hard to connect with our customers and friends through a quarterly newsletter to share what is going on at our office and in the insurance industry. This time we focus on sharing the many reasons why working with Kessler Alair is a company you can trust and feel confident doing business with such as:
- We answer our phone.-We receive daily compliments about the kindness and proficiency of our receptionists. Most other companies greet you with long waits for a frustrating automated system. We also have people in the office from 8am to 5pm every weekday. We don’t close for lunch like many other agencies. We want to be sure you have the ability to contact us when it is convenient for you.
- You have a designated Customer Service Representative-Most of our customers know their CSR by name and our CSR’s come to know you. They are genuinely interested in doing all they can to help you whether it is with a rate, policy change, or a claim. They care, and often become trusted friends advocating for you. If by chance your CSR is not in the office you can rest assured there is a team ready to take your call and provide the service you need. Most of our staff has been with Kessler Alair for an average of 15 years.
- Local, Local, Local- We have 3 locations in Upland, Rancho Cucamonga and Newport Beach, to keep us very local to a majority of our customers. We strive to be involved in the community through events, high school sports and other charitable giving. You know that when you work with us you are supporting a local business that cares.
- One Stop Shop!- We have numerous companies to quote from as well as expertise in many insurance policy types from your Auto and Home to Business insurance and Worker’s Comp. You can take care of all of your insurance with ONE call. And that can make managing life a lot easier.
Also a big congratulations to Maricela for 30 years of service!
We included article about El Nino and what Southern California can do to prepare. Page 3 has a coupon from our friends at prepandsave.com for 20% off one item exclusively for our customers.
And last but not least we wanted to introduce you to the Kolache Factory, our customer here in Tustin California with their tasty pastries.
So even though “the weather outside is frightful”, you can rest assured you have a great team at your side. We hope you see the value we provide as your agent and continue to allow us to care for you and your family or your business through all the ups and downs in life.
Read here for the full newsletter: