Kessler Alair Insurance Services

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909-931-1500 12487 North Main Street #240
Rancho Cucamonga, California 91739

12487 North Main Street #240
Rancho Cucamonga, CA 91739

909-931-1500 2335 W Foothill Blvd #3
Upland, California 91786

2335 W Foothill Blvd #3
Upland, CA 91786

949-536-3700 4100 Newport Pl Dr #570
Newport Beach, California 92660

4100 Newport Pl Dr #570
Newport Beach, CA 92660

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For a Range of Reasons, we are there. When you think of insurance call Kessler Alair!

Personal Insurance

C. Brad Kessler
President   |   Bio
Rancho Cucamonga office
909-932-2100
C. Brad Kessler
C. Michael Kessler, Portuguese Speaker
Vice President, Sales Executive   |   Bio
Newport Beach office
949-536-3703
C. Michael Kessler
Carrie Adams
Department Supervisor   |   Bio
Upland office
909-932-2126
Carrie Adams
Leslie Hayes
Sales Executive   |   Bio
Rancho Cucamonga office
909-932-2127
Leslie Hayes
Sue Jahnsen, CISR
Sales Executive   |   Bio
Upland office
909-932-2109
Sue Jahnsen
Margaret Cavazos, Spanish Speaker
Sales Executive   |   Bio
Rancho Cucamonga office
909-932-2117
Margaret Cavazos
Kara Slocum
Sales Executive   |   Bio
Upland office
909-932-2116
Kara Slocum
Victoria Haro
Customer Service Representative   |   Bio
Upland office
909-932-2136
Victoria Haro
Alex Martinez, Spanish Speaker
Customer Service Representative, Notary Public   |   Bio
Rancho Cucamonga office
909-932-2103
Alex Martinez
Cristina Cleofe, Spanish Speaker
Customer Service Representative   |   Bio
Rancho Cucamonga office
909-932-2128
Cristina Cleofe
Dan Cavazos, Spanish Speaker
Sales Executive   |   Bio
Upland office
909-932-2111
Dan Cavazos
Nancy Cordero, Spanish Speaker
Customer Service Representative   |   Bio
Rancho Cucamonga office
909-932-2110
Nancy Cordero
Tanner Kuramata
Sales Executive   |   Bio
Newport Beach office
949-536-3704
Tanner Kuramata
David B. Kessler, Portuguese and Spanish Speaker
Sales Executive   |   Bio
Upland office
909-932-2120
David B. Kessler
Carmen Rodriguez, Spanish Speaker
Customer Service Representative   |   Bio
Newport Beach office
949-536-3701
Carmen Rodriguez
Claudia Sandoval, Spanish Speaker
Customer Service Representative   |   Bio
Upland office
909-932-2118
Claudia Sandoval

Commercial Insurance

Christina M. Ades, CIC
Vice President, Sales Executive   |   Bio
Newport Beach office
909-932-2101
Christina M. Ades
Dennis A. Ferguson, CIC, CRM
Vice President, Sales Executive   |   Bio
Rancho Cucamonga office
909-932-2130
Dennis A. Ferguson
Mary Strohman, ACSR
Customer Service Representative   |   Bio
Rancho Cucamonga office
909-932-2112
Mary Strohman
June King, Notary Public
Customer Service Representative
Upland office
909-932-2131
June King
Nicole Gonzalez
Customer Service Representative   |   Bio
Rancho Cucamonga office
909-932-2114
Nicole Gonzalez
Valerie Hartman
Customer Service Representative   |   Bio
Rancho Cucamonga office
909-932-2105
Valerie Hartman

Financial Services

Kevin Ballard
Sales Agent
Upland office
909-932-2137
Kevin Ballard

Benefits Department

Mike Donaldson, Spanish Speaker
Vice President, Sales Executive   |   Bio
Rancho Cucamonga office
909-932-2104
Mike Donaldson
Christine Zook
Customer Service Representative   |   Bio
Rancho Cucamonga office
909-932-2138
Christine Zook
Jackie Gutierrez, Spanish Speaker
Service Assistant   |   Bio
Rancho Cucamonga office
909-932-2106
Jackie Gutierrez

Accounting, Marketing & IT

Maricela Caraway, Spanish Speaker
Controller, Human Resources Director   |   Bio
Upland office
909-932-2129
Maricela Caraway
Chris Allred
Vice President, IT Director   |   Bio
Upland office
909-932-2124
Chris Allred
Catherine Dalton
Marketing Director   |   Bio
Upland office
909-932-2122
Catherine Dalton
Mary Wilson
Accounting Clerk   |   Bio
Upland office
909-932-2132
Mary Wilson
Lorraine Gonzales, Spanish Speaker
Receptionist   |   Bio
Rancho Cucamonga office
909-931-1500
Lorraine Gonzales
Maira Rhyner, Spanish Speaker
Receptionist   |   Bio
Upland office
909-931-1500
Maira Rhyner

C. Brad Kessler
President at Kessler Alair Insurance Services

C. Brad Kessler Kessler Alair Insurance Services has always been a part of Brad Kessler's life since it was established by his father and uncle, and is one of his true passions.

Brad was born and raised in Southern California and graduated from Claremont High School in 1973. An avid athlete, he was drafted by the Cincinnati Reds professional baseball team in the first round of the June 1973 draft. He was also recruited to play college football by most major universities in the U.S.A. including Notre Dame, Stanford, UCLA, Nebraska, Oklahoma, and Washington.

When he wanted to marry, Lori Drury, he decided that baseball was not compatible to family life, left baseball and has devoted his life to his real passion, helping all families live well. Since that time the husband and father to six adult children and seven grandchildren (and counting) has enjoyed working in the insurance industry and being surrounded by a team dedicated to providing clients a measure of peace, should they find themselves in a challenging situation.

Brad served for 4 years on the Presidents Council for Safeco Insurance Company and is a six-year recipient of Safeco’s “Award of Excellence”.

In addition to his efforts at the Upland insurance agency, he enjoys serving the Inland Empire community in many capacities. He has served his church in regular capacity since 1976, particularly enjoying working with youth. He has also spent many years coaching baseball in Little League, Pony League and as assistant varsity coach at Claremont High School.

Above all else, he loves the opportunity to spend time with his family and the opportunity to help others enjoy their families as well.

C. Michael Kessler, Portuguese Speaker
Vice President, Sales Executive at Kessler Alair Insurance Services

C. Michael Kessler Working at Kessler Alair Insurance Services was a clear choice for Account Executive Charles Michael Kessler, who was born and raised in Southern California. Not only does working at the Southern California insurance agency provide the opportunity to work within the community where he was raised, but with his own family.

Charles, who goes by Michael, was drawn to the insurance industry because of the unique opportunity it provides in working closely with clients and providing expertise on a product that is respectable and is of huge benefit and comfort in times of devastation or loss. His special experience within the company is with personal lines of insurance, which include Homeowners Insurance, Auto Insurance, Umbrella Insurance, Motorcycle Insurance, Watercraft Insurance, Renters Insurance, Vacant Dwelling insurance, Condo Insurance, Specialty Dwelling Insurance, Dwelling Fire Insurance and more.

He began his career with Kessler Alair Insurance in 1999 working part time while in school at Claremont High School, where he was very active in sports. In 1999 at age 14, he participated on the La Verne Junior League All-Star Baseball team that went on to represent the United States West team in the Junior League World Series and went on to be a 4 year varsity letterman in both baseball and football.

Following a two-year mission for The Church of Jesus Christ of Latter Day Saints in Brazil, where he learned to speak Portuguese fluently, he returned to Brigham Young University, in Provo, Utah on a baseball scholarship. It is here that he met his wife Rachel and completed his Bachelor of Arts in American Studies. After graduation he returned to California to work for Kessler Alair Insurance full time. He now resides in Ladera Ranch and works at Kessler Alair's Newport Beach office.

Today, when he is not helping clients meet their insurance needs, he enjoys time with his wife and three young children going to the beach, visiting theme parks, and going to the movies!

Carrie Adams
Department Supervisor at Kessler Alair Insurance Services

Carrie Adams Carrie Adams knows the insurance industry from the bottom up. After working at several agencies, in 2005 she found the place she could truly call “home” . Working up through the ranks she currently serves as the Personal Lines Department Supervisor. Although she dedicates most of her day to keeping the department running efficiently as well as serving our clients, her favorite time is when she is with her family. The four of them can be found riding quads, camping at their favorite beach, Docweiler, as well as serving faithfully in their church.

Quad riding, God loving Insurance Agent!

Leslie Hayes
Sales Executive at Kessler Alair Insurance Services

Leslie Hayes For Leslie Drury Hayes, working in insurance is the best job in the world, with daily opportunity to meet new people and provide clients with the best product at the most affordable prices. Since Kessler Alair Insurance Services recruited her in 1988, she has brought her unquenchable enthusiasm, thoughtful attention and deep compassion to each day at the California insurance agency.

Leslie, who is a Southern California native, has lived her entire life in Los Angeles and San Bernardino counties including the cities of La Verne, Alta Loma, Ontario and Fontana. The Inland Empire is her home, and Leslie is passionate about delivering the right products for the right needs so that residents can live and work with a confidence knowing that their needs are covered. She specializes in writing many lines of insurance including Auto, Homeowners, Life, Mexico, and of special importance to those living in California, Earthquake Insurance.

During her off hours, Leslie's number one joy is her husband, four incredible children and granddaughter, which keep her quite busy. The family also includes Sam, their Golden Doodle. Together she and her family enjoy sports, scouting, and the wealth of other opportunities offered in the area.

Sue Jahnsen, CISR
Sales Executive at Kessler Alair Insurance Services

Sue Jahnsen Sue Jahnsen is known around here for her enthusiasm, infectious smile and genuinely kind personality. Born in Ohio, Sue moved to Claremont, California as a toddler and has lived in the Inland empire ever since. She attended Claremont High School where her fun loving nature was employed as Mascot from 1971 to 1973. After graduating from Cal Poly Pomona with a BS in Business Administration, concentration Finance, Real Estate, and Business Law, she continued her education to receive a Masters in Law and a Juris Doctorate from California Southern University. Today the diehard USC fan continues to cheer on her favorite teams in football and basketball. If there is something going on in sports Sue is in the know! Sue has two wonderful kids with 2 grandchildren that love her chocolate chip cookies.

Claremont lover, Chocolate chip cookie baking Grandma and Insurance Agent!

Margaret Cavazos, Spanish Speaker
Sales Executive at Kessler Alair Insurance Services

Margaret Cavazos Margaret Cavazos leads the way as Kessler Alair’s top producer 8 years running. Her excellent knowledge of insurance products coupled with her warm and understanding nature keeps her current clients sending many referrals her way. Fluent in both Spanish and English she is able to answer your question in the language you prefer. Although dedicated to advocating for her clients, her highest priority in life is being a loving wife and also mother to one lucky girl. Taking her to story time at the library is one of the highlights of her week. A fan of clothing design, she is the “go-to girl” for fashion tips at the office.

Kara Slocum
Sales Executive at Kessler Alair Insurance Services

Kara Slocum Agent Kara Slocum has been in the insurance industry for 20 years and with Kessler Alair Insurance Services for over five years. In that time, she has helped countless clients find affordable insurance options and the peace of mind that protection offers, efficiently and compassionately.

As an Inland Empire native, she enjoys the opportunity to bring her expertise to Kessler Alair and serving people in her own community. She, her husband Chris and two boys, Dominic and Jacob, are very involved in the community through Boy Scouts of America and many other activities. In a time when commuting long distances is common, living and working in the Upland area is a unique opportunity that Kara does not take for granted. Having similar concerns and experiences and the bond that community creates is the foundation of her passion for her work.

Whether the need is Auto, Home, Life, Health, or Business insurance, for Kara, it is the opportunity to make a difference in her own community.

Victoria Haro
Customer Service Representative at Kessler Alair Insurance Services

Victoria Haro Vicky Haro may be petite but she is mighty in insurance experience. With over 18 years in the industry she will know just what to do to help resolve any concerns or questions you may have. Beyond her love for her job, her heart belongs to her husband and two sons. She can be found cheering for her sons at the baseball field, camping at the beach or boating at the river. Anything to do with water and she is there. She is also devoted to exercise and has been learning Muay Thai, a form of martial arts, for the last four years.

Muay Thai Mom, River Rat and Insurance Agent!

Alex Martinez, Spanish Speaker
Customer Service Representative, Notary Public at Kessler Alair Insurance Services

Alex Martinez Alejandra “Alex” Martinez has mastered the insurance agent world from bottom to top in the last 19 years. Currently a Personal CSR she counsels clients in both Spanish and English providing the best possible service. Insurance is only a small part of her life though. Alex is a devoted wife; and mother to her beautiful daughter. She spends her weekends creating fun memories with them. She is often found serving orphans and foster care children through the non-profit "Embrace Me! Adoption & Foster Care". Alex has a compassionate ear and a big heart and you will be impressed by the dedication she gives to our clients.

Texan at heart, Mother to one-service to many, and Insurance Agent!

Cristina Cleofe, Spanish Speaker
Customer Service Representative at Kessler Alair Insurance Services

Cristina Cleofe You will find it a privilege to have Cristina Cleofe provide the level of quality customer service that she is known for. She has earned a Bachelor of Science degree from University of Phoenix, and is bilingual in English and Spanish. Compassion is at the heart of all of her efforts and she thoroughly enjoys working in the family oriented Kessler Alair Agency. Like most, the best parts of her life are the good times with her young family. She and her husband and two children can be found cheering on their favorite Football team, the 49er’s. When their team isn’t playing they love to go see the latest flick or visit one of many SoCal amusement parks.. Cristina is also very passionate about diabetes education and awareness. After the death of her father, soon after having a diagnosis of diabetes she became an active member of the American Diabetes Association. Quite the busy mom, she is happiest when she is with family and friends or just reading a good book.

Diehard 49er’s Fan, American Diabetes Assoc. Advocate, and Insurance Agent!

Dan Cavazos, Spanish Speaker
Sales Executive at Kessler Alair Insurance Services

Dan Cavazos Dan Cavazos brings many years of customer service experience in the financial industry to Kessler Alair Insurance. His attention to detail and kind and caring concern for his clients is quickly identifiable. Dan, a graduate of Cal State Los Angeles and bilingual in English and Spanish, can answer your question in the language you prefer. Although committed to providing the best for his clients, his heart belongs to his little girl. As a fan of many sports, the Notre Dame Fighting Irish and LA Dodgers are at the top of his list.

Fighting Irish Fan, Proud Dad and Insurance Agent!

Nancy Cordero, Spanish Speaker
Customer Service Representative at Kessler Alair Insurance Services

Nancy Cordero With over 9 years of insurance experience Nancy Cordero can answer your questions and concerns in both English and Spanish. When you call in to speak with Nancy you will be greeted by her soft and gentle voice and soon find that she is willing to go above and beyond to assist our clients. It is very important to her that everyone is well versed in insurance coverage, and how it can help them get back on their feet, whether they are involved in an accident or in restoring their home. Having been raised in Los Angeles it is only natural that she should also be a die-hard Dodgers fan. You will find her attending as many games as she can with her parents and younger brother wearing Dodger Blue. When not watching baseball she loves to read. Her favorite author is James Patterson.

Die-hard Dodger Fan, Avid Reader and Insurance Agent!

Tanner Kuramata
Sales Executive at Kessler Alair Insurance Services

Tanner Kuramata If Titus, Tanner Kuramata’s dog that is Great Dane and Black Labrador mix, could speak- he would want everyone to know just how great his best friend is! Tanner Kuramata graduated from Valparaiso University where he completed his career playing division 1 football. Academically, he majored in sports management and completed a minor in business. He immediately brought his skills and impressive desire to learn to our personal lines insurance department where he has been trained from the ground up with intense classes, state testing and additional instruction to help him help others. His kind and caring nature shines through as he provides excellent customer service. Titus would also want you to know that he is looking forward to Summer 2016 when Tanner will marry his sweetheart Jessica. Titus loves it when the three of them go to San Onofre beach and he watches them surf or they just enjoy a sunset with friends and family.

Sports fan, Surfer and Insurance Agent!

David B. Kessler, Portuguese and Spanish Speaker
Sales Executive at Kessler Alair Insurance Services

David B. Kessler “Work hard, play hard” is a motto that David Kessler lives by. A 2009 graduate from Claremont High School, David was a standout student-athlete playing both baseball and football. When he wasn’t playing ball, David served as student school board representative of the Claremont Unified School District, a decision that laid the foundation of hard work that would continue. After high school, David spent two years on a church service mission in Portugal and the Azores Islands before returning to continue his education at Brigham Young University. While at BYU, David was a member of the football team where he played wide receiver and special teams. He considers his favorite football moment to be when his team won their 2015 season opener against Nebraska on a last-second Hail Mary. David graduated from BYU in 2015 with his bachelor’s degree in sociology and a minor in business. When he wasn’t studying or at football, you would find him helping out as a volunteer at the Utah Humane Society. He and his wife Haley share a love of animals. This is evident when you ask them about their two “fur-babies” Chewy and Nala. They are rarely separated from their darling dogs except when they find a moment to travel. David and Haley enjoy virtually all ocean activities including surfing, kayaking, and SCUBA, just to name a few. He loves to work with his family as well as all the other great people at Kessler Alair. He is passionate about helping people make smart financial decisions and help them reach the financial goals necessary so they can do the things they love. Helping people find the most efficient balance in terms of affordability and protection is his motivation. You will find it a pleasure to work with David.

Surfer, Dog Devotee and Insurance Agent!

Carmen Rodriguez, Spanish Speaker
Customer Service Representative at Kessler Alair Insurance Services

Carmen Rodriguez If you were to look up the word “Wanderlust” in the dictionary you would find a photo of Carmen Rodriguez right beside it. Soon after her graduation from Mesa College with her degree in psychology, Carmen and a friend did a backpacking tour through Europe and it was then that she fell in love with traveling. She has since returned to Europe and also added passport stamps from Israel, and Jamaica. She is hoping to see New Zealand and Australia in the near future. Hiking, kayaking or simply viewing the most recent blockbuster movie with her fiancé, family and friends is how she would spend the perfect weekend. Carmen’s journey in insurance began in 2005 with a small State Farm agency and she soon knew it would be a lifelong career for her because of her strong desire to help others. She specializes in personal lines and enjoys educating our clients, in both English and Spanish, on the various products we offer to protect their assets from potential hazards.

World Traveler, Adventure Seeker and Insurance Agent!

Christina M. Ades, CIC
Vice President, Sales Executive at Kessler Alair Insurance Services

Christina M. Ades Certified Insurance Counselor Christina Ades has been a valuable part of the team at Kessler Alair Insurance Services since 1988. After starting in the accounting department, she made the move to selling and servicing insurance very quickly, wanting to work more closely with clients. By 1995 she became part owner of the Southern California company.

The insurance industry is always changing and Christina enjoys following all of the intricacies of the industry in order to meet the needs of clients at all stages of their lives most effectively. Many times, she finds, clients are not aware of the insurance products that are available, and providing affordable insurance options is rewarding. She currently focuses much of her efforts in working with business owners. Having earned her BA in Business Administration, her skills in educating business owners in regards to proper coverage amounts as well as contract reading and advice in risk management cannot be surpassed. Christina’s clients look to her as a partner in improving their business not just an insurance salesperson. Her expertise extends well beyond businesses, as she addresses her clients personal insurance needs as well. She is very well versed in health insurance and was one of the very first Certified Insurance Agents for Covered California. This accomplishment was no small task.

Christina, who is a Southern California native, is also very active outside the office. When she is not working, she, along with her husband, is a busy parent to two wonderful children. In addition to being a Girl Scout Leader, she enjoys many outdoor activities.

Dennis A. Ferguson, CIC, CRM
Vice President, Sales Executive at Kessler Alair Insurance Services

Dennis A. Ferguson Dennis Ferguson has been with Kessler Alair Insurance Services since 1986 where he has enjoyed working with clients to customize a plan to protect their business and personal assets. Realizing that businesses are challenged by the complexities of being in the competitive California marketplace, he serves clients by helping them stay relevant to the changing economy.

Holding a degree from Pepperdine as well as having earned both the CIC and CRM designations, Dennis brings knowledge, passion, and dedication to the insurance agency's team.

Dennis, who is a native of Southern California, was born in Redlands, spending growing up years in La Habra and San Bernardino. When he is not spending time supporting KAIS clients, he enjoys time with his wife and three children, working in the yard, and attending area events. Outside of his passion for work and family, he enjoys spending time on the golf course.

Mary Strohman, ACSR
Customer Service Representative at Kessler Alair Insurance Services

Mary Strohman Mary Strohman has been working with the Kessler Alair family for 29 years. Mary’s experience in the insurance industry started many years ago when a friend from high school told her of a job opening at a nearby agency in Upland.

Mary joined the Kessler Alair team in 1987 and works in our commercial lines department. When asked what her best on-the-job attribute is, Mary replied, “Servicing the customers! In this economy insurance is tough, so I try to have compassion and understanding for each of my customers.”

Mary has been married to her high school sweetheart for 34 years. Mary and her husband, Scott, have raised 4 beautiful children, two boys and twin girls and they are very proud of the adults they have become.

With more free time Mary and her husband enjoy watching over their darling grandson. Their second favorite thing to do is take frequent trips with dear friends to Palm Springs where they enjoy morning runs, the Thursday night street fair and eating at Spencer's Restaurant.

Nicole Gonzalez
Customer Service Representative at Kessler Alair Insurance Services

Nicole Gonzalez Since beginning in the insurance industry in 2005, Nicole Gonzalez has enjoyed the dynamic and exciting nature of the business. Her outgoing and friendly personality makes her a wonderful fit for the Kessler Alair team, and for the service industry in which she works.

Nicole entered the insurance business right out of high school, as a receptionist, but soon found she enjoyed it and wanted to learn additional aspects of the industry. After working in personal lines, she soon moved to commercial lines, where she could help clients tackle the complexities of insurance for their business. Getting to know clients and their needs is a top priority for Nicole, who feels knowing them, is key to helping them achieve their goals in commercial insurance.

Nicole has called the Inland Empire home her entire life, grew up in Montclair, and attended Montclair High School. Whether it is working, bowling with friends, or spending time with her husband and two children, everything she does, she does it with 100% dedication.

Valerie Hartman
Customer Service Representative at Kessler Alair Insurance Services

Valerie Hartman The “happiest place on earth” not only describes one of Valerie Hartman’s favorite pastimes as a frequent Disneyland goer, but also describes her love of serving commercial lines during her ten year tenure in the insurance industry. She enjoys learning about Inland Empire businesses, both old and new, while building strong relationships and serving clients throughout our community. When not at the office, Valerie thoroughly enjoys a variety of family activities with her husband, son and daughter. As mom, she is the head cheerleader for her kids sports and dance teams. On weekends without competitions they are taking their trailer out for camping trips with family and friends or day tripping it to the beach or mountains. The Hartman family loves to be active.

Disney Lover, Beachcomber, and Insurance Agent!

Mike Donaldson, Spanish Speaker
Vice President, Sales Executive at Kessler Alair Insurance Services

Mike Donaldson Michael Donaldson has worked in the Southern California financial and insurance industry since 2004 and came to Kessler Alair Insurance Services in 2008. Always having had an interest in business and finance, this line of work allows him to work directly with a variety of individuals, helping them grow and protect the financial positions and businesses that they have worked so hard to develop. Michael finds it extremely satisfying to help individuals achieve their goals in a field where he demonstrates both knowledge and passion. His special area of focus includes individual and Group/Company Health, Dental, Life, & Disability Insurance as well as Commercial Insurance services including General Liability, Commercial Auto, Workers Compensation, Business Owners and Professional Liability policies etc.

One of the most satisfying aspects of his job is being able to help employers meet the needs of a diverse group of employees by providing reasonable coverage to protect their respective families and workforce, in a price competitive way.

Michael, fluent in both Spanish and English, spent 2 years serving as a religious missionary teaching in both languages. When he is not working, he enjoys spending time with his wife and four children. He enjoys being active in many different types of sports as well as watching any local professional games he has the opportunity to. He has previously completed multiple full marathons and continues to compete in new ones.

He loves the feeling of community demonstrated by individuals in the local area and stays connected by actively participating in local community events, especially through his role on the Board of Directors for the Upland Chamber of Commerce and various programs through his local church.

Sports Fan, SCUBA Diver and Insurance Agent!

Christine Zook
Customer Service Representative at Kessler Alair Insurance Services

Christine Zook Working to resolve billing issues and pushing for approval on life changing surgeries is all in a day's work for Christine Zook who works in Kessler Alair Insurance Services Benefits Department.

Christine, a Southern California native, started work with a small insurance agency right out of high school, answering phones and processing mail. It was a job she found much more interesting than the one she held during high school— serving pizza in a Chuck E. Cheese costume! After she became a licensed agent, she applied her knowledge within the mortgage industry and later, after the birth of her third child, at Kessler Alair. Since coming to the Upland, California insurance agency in 2001, she has worked diligently within the benefits department on behalf of the clients.

Working within the insurance industry is very rewarding for Christine who enjoys the personal element of her job. While the relationships with clients are of a professional nature, she feels that as a Kessler Alair employee she has the opportunity to become part of a large team of people that are always standing behind the client.

When she is not working, Christine enjoys time with her husband of 21 years and doing crafts with her three active children.

Jackie Gutierrez, Spanish Speaker
Service Assistant at Kessler Alair Insurance Services

Jackie Gutierrez When a Kessler Alair employee spoke about the family oriented atmosphere of the agency, Jackie Gutierrez knew that the Inland Empire Insurance agency would be a great fit for her. In the insurance business since 2001, Jackie came to the Kessler Alair team in 2013.

Jackie, who has extensive experience working with different insurance carriers, is dedicated to providing the Kessler Alair team as well as every customer with the best service possible.
Born in Los Angeles, Jackie was raised in Montclair and enjoys the vibrancy of the Inland Empire. Involved in both community and church service, she enjoys making a difference in the lives of people throughout her community. Jackie is bilingual, speaking both English and Spanish. She also enjoys baking, spending time with her family, and trying new local restaurants.

Maricela Caraway, Spanish Speaker
Controller, Human Resources Director at Kessler Alair Insurance Services

Maricela Caraway Controller and HR Director at Kessler Alair Insurance Services, Maricela Caraway has been with the Upland, California insurance agency for 30 years. She feels that her own experience of working with Kessler Alair exemplifies the spirit of the agency.

Maricela came to the company as a part time file clerk in 1985 and worked through the ranks to Controller and HR Director. It is the agency's strong foundational belief, in creating opportunity and supporting the family life of each employee that is a large part of why she has devoted her career to Kessler Alair. The agency proved its commitment to supporting her role as a mother when, after the birth of her third child 16 years ago, she was able to move her office to her home.

When she is not working, you can find Maricela involved in many activities throughout the Inland Empire, such as hiking, biking, camping, and surfing the beautiful California Coast.

Chris Allred
Vice President, IT Director at Kessler Alair Insurance Services

Chris Allred Over eight years ago, when Chris Allred was looking for a work environment that offered a great sense of community, he found it at Kessler Alair Insurance Services. Chris originally filled the position as CSR when, after a few years, the opportunity arose to be the office technician. Always having a strong interest in working with computers, Chris finds addressing computer issues and helping the Upland insurance agency run efficiently is rewarding.

Chris, who is an Inland Empire resident, enjoys all that the community offers, especially sports and outdoor activities. Having grown up in a military family gave him the opportunity to live all over the nation, but chose the Inland Empire to settle his family because of the many opportunities offered in Southern California. For Chris, the most notable advantages of living in the area is the close proximity and easy accessibility to both work and play—in about an hour you can be in either the mountains, desert or beaches. Along with his wife and four children, he enjoys activities such as hiking, biking, fly-fishing, and camping throughout the area.

Catherine Dalton
Marketing Director at Kessler Alair Insurance Services

Catherine Dalton Licensed insurance agent Catherine Dalton has been with Kessler Alair Insurance Services since 1992. Starting as a receptionist, she has had the opportunity to serve the Upland insurance agency in several capacities.

In the early 90's, Kessler Alair President, Brad Kessler, saw in Catherine an interest and ability in marketing and presented her with what was then a very progressive work arrangement, allowing her to telecommute much of the time.

Since that time, Kessler Alair has provided an environment where her skills can be used on behalf of the company as well as honoring her role as mother and never demanding that she take time away from her family to share those skills.

Catherine, who was born and raised in Upland, California, stays active in the Inland Empire with her husband and four children. Together they enjoy the beautiful Southern California weather and outdoor activities such as scuba diving, riding quads, and windsurfing. When she is not busy with the family, she enjoys conducting a local choir.

Mary Wilson
Accounting Clerk at Kessler Alair Insurance Services

Mary Wilson Account Clerk Mary Wilson came to Kessler Alair Insurance Services in 1998, drawn by the Upland agency's strong commitment to both their clients and their employees. This commitment has allowed Mary to both excel in the workplace and remain a highly involved wife and mother to a very active son, without compromising either.

Mary, who has been in the insurance industry since 1982, started at another Southern California agency as a customer service representative before moving to Kessler Alair. As an account clerk, she enjoys working with many Inland Empire residents and helping them gain comprehensive knowledge of their accounts. Understanding that insurance concerns can often be overwhelming with premiums, fees and finance charges, she is always willing to spend the extra time needed with clients, treating each one with the same concern as if they are part of the family. Personal interaction with a wide range of residents is one of the most rewarding aspects of her job.

The Kessler Alair family approach not only aids in delivering a great service to Inland Empire area residents, it has also allowed Mary to enjoy her husband of 33 years and time with her son who is currently serving our country in the USMC.

On her days off, Mary enjoys helping her husband restore classic cars and working in her husband's machine shop, not in accounting, but running a CNC milling machine!

Lorraine Gonzales, Spanish Speaker
Receptionist at Kessler Alair Insurance Services

Lorraine Gonzales The cheerful voice answering the phone and staffing the front desk belongs to Receptionist Lorraine Gonzales who joined Kessler Alair in September 2011.

While new to the insurance arena, she has a decade of experience greeting people and taking time to connect them to the person who can best serve them. She chose Kessler Alair as her place of employment because of the importance it places on quality customer service. For Lorraine, this translates into everyone doing what needs to be done when it needs to be done because she knows she can go the extra mile when called upon.

As a Pomona resident since 1975, she enjoys leisurely breakfasts and 60’s music with friends she has known for over 20 years. When she has an evening alone you’ll usually find her curled up with a book or watching a classic movie

Maira Rhyner, Spanish Speaker
Receptionist at Kessler Alair Insurance Services

Maira Rhyner If you were to visit her child’s sporting events you would quickly come to know that Maira Rhyner is their biggest and most supportive fan on the sidelines. With three kids, one in each level of the school system she has her hands full but enjoys every minute. This type of enthusiasm, as well as over 18 years of customer service experience, is seen as she works with our clients and answers their concerns in both English and Spanish. She is also passionate about Diabetes Awareness and is a registered bone marrow and blood donor. You will quickly know that she is always thinking of others. When she has girl time for herself you will find her dancing to the best of the 80’s with friends.

Football Mom, Bone Marrow Donor and Insurance Assistant!

Claudia Sandoval, Spanish Speaker
Customer Service Representative at Kessler Alair Insurance Services

Claudia Sandoval If you asked Claudia Sandoval what moment in time means the most to her it would be when all the family is gathered around the dinner table enjoying laughs, conversation and a great meal that she prepared. Family time; whether it be a tennis match with her husband or just enjoying the beauty of the day brings her true happiness. She does enjoy traveling and counts a trip from Paris to Rome via train as her most memorable trip. Of course helping people everyday with compassion, in both Spanish and English, is just one of her many talents. With many years of experience she has learned to listen well to clients and help them find the answers they need to protect their own families.

Family Fun Instigator, Tennis Lover and Insurance Agent!
Se habla Español | Falamos Português | M-F 8:00 AM - 5:00 PM

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12487 North Main Street #240
Rancho Cucamonga, California 91739
2335 W Foothill Blvd #3
Upland, California 91786
4100 Newport Pl Dr #570
Newport Beach, California 92660

© 2016 Kessler Alair Insurance Services
California License # 0A91387